MirchiMasalay is largest online Asian grocer, offering produce and spices sourced from all over the world. We empower home cooks to create authentic Asian cuisine, offer interesting new ingredients for all your kitchen experiments.
Once an order has been finalized through the checkout process, the products themselves cannot be modified or added. Please send an e-mail on info@mirchimasalay.com for order udpates.
We cannot process order updates within 24 hours of delivery time.
All the deliveries in Illinois are free of charge. If you see any charges for delivery in Illinois please let us know and we will waive it, please send an email on info@mirchimasalay.com if you need further assistance.
All ordered placed before 12:00 pm will be delivered on the same business day (Only for Illinois). All orders placed after 12:00 PM will be delivered on the following day. For any questions please email us on info@mirchimasalay.com.
All orders except Illinois will be shipped within 24-48hours.
All orders placed before 12:00 PM are delivered on the same business day (Applicable only for Illnois). Please check delivery time below, Exceptions apply and delivery time is not guaranteed. For delivery updates, please send us e-mail on info@mirchimasalay.com
Local orders are delivered on the following day between 6pm-11pm
If you want your items delivered on a specific day, please send us an email with your order number and the day you would like your items to be delivered.
Out of State shipping,
Order shipping out of Illinois can take up to 1-2 business days.
Shipping time might vary depending on location, shipment method and other factors.
We will provide you a tracking info once your items are shipped.
If you cancel your order AFTER it has been shipped, we cannot process any returns/refund. Meat order is non-refundable. Once order is confirmed and meat is processed, the customer is responsible for the charges.
Temporarily suspending product returns – in order to protect our employees and our customers from any additional risk, we will not be accepting returns of any merchandise until further notice. This policy is consistent at all our stores, as well as with all of our competitors. Once a produce has left the store, we cannot accept it back and give a refund.If you cancel your order BEFORE it has been shipped, you will be assessed a 20% cancellation fee on the Product cost before credit is issued.
If part of the order is shipped, and customer request cancellation then they will still be charged 20% cancellation fee on the remaining products ( This doesn't apply to meat products as meat products are non-refundable)
All of our Red Meat products (Lamb, Beef and Goat) and Organic Chicken are 100% Zabiha Halal. Please email us at info@mirchimasalay.com to receive a copy of certifications.
Meat is sold on gross weight. That means the net weight is post fat and skin clean up. You may lose up to 10-15% from the weight you asked for after being processed.
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You can earn $10 towards your next purchase by sharing Mirchimasalay.com with your friends! Once your friend has used their $10 coupon, the reward information will be sent to your e-mail!
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All orders are dispatched from our warehouse facility that is based in Illinois. We use FedEx & UPS courier services to deliver your order.
Once your order is dispatched you'll receive an email from Mirchimasalay.com containing your tracking number and the assigned courier who will deliver your order. If you don't receive this email contact Mirchimasalay.com using email at info@mirchimasalay.com
