Help Center

FAQ

General

Who are we?

How to place an order?

How to update my order?

Do you deliver in my area?

What is the delivery time window?

What is the difference between Local Delivery/ Shipping?

When will I get my delivery?

What is the delivery cost?

What is the return policy?

What is the cancellation policy?

What is Halal to eat?

What is Zabiha?

Are all meat products Zabiha Halal?

Why is my meat not the exact weight I ordered?

Are you shipping meat out of State?

Can i cancel my order with meat?

Are you shipping frozen items out of state?

How are frozen items shipped?

When are frozen items shipped?

When will the frozen items arrive?

Are the frozen boxes/bricks re-usable?

Is there any cancellation fee?

Do you supply meat to restaurants?